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Find answers to common questions below or reach out to our support team directly.

Frequently Asked Questions

GetSMS is a virtual phone number service that provides disposable, one-time use numbers for receiving SMS verification codes. It works with WhatsApp, Telegram, Instagram, Facebook, TikTok, Twitter, Discord, and 200+ other platforms worldwide.
Each number is activated for a single verification. Once you use a number to receive an SMS code, it becomes permanently unavailable. This ensures maximum privacy and security — no one else will ever receive messages on that number after you.
No. All numbers are strictly one-time use. Once a number has been activated and used for verification, it is permanently retired and cannot be reused by anyone. This is a core feature of our service that ensures your privacy.
Tokens are the currency within GetSMS. Each token grants you access to one disposable phone number. You can purchase tokens in packages of 1, 5, 15, or 30. Packages are available as one-time purchases or through recurring subscription plans.
GetSMS uses Apple Sign In for quick and secure authentication. Simply tap "Sign in with Apple" when you open the app. No passwords to create or remember — your Apple ID handles everything securely.
GetSMS supports virtually every platform that requires SMS verification, including WhatsApp, Telegram, Instagram, Facebook, TikTok, Twitter/X, Snapchat, Discord, LinkedIn, Amazon, eBay, dating apps, cryptocurrency exchanges, gaming platforms, and many more. We support over 200 services.
We offer phone numbers from dozens of countries worldwide, including the USA, UK, Germany, Russia, Turkey, Thailand, Tanzania, and many more. Available countries may vary depending on demand and supply. Check the app for the most up-to-date list.
Most SMS codes are delivered within seconds of requesting verification. In rare cases, delivery may take up to a few minutes depending on the platform and carrier. If you don't receive a code, you can request a new number and try again.
If a code is not received within a reasonable timeframe, you will not be charged a token. Our system monitors delivery status, and if the verification fails, your token is refunded back to your balance automatically. You can then try with a different number or country.
Subscriptions are managed through your Apple ID. Go to Settings > [Your Name] > Subscriptions on your iPhone, find GetSMS, and tap Cancel Subscription. Your remaining tokens will stay in your account until used. Cancellation must be done at least 24 hours before the next billing date.
Since all purchases are made through Apple's In-App Purchase system, refund requests are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the GetSMS purchase, and submit a refund request. You can also contact our support team for assistance.
To delete your account and all associated data, please contact us at [email protected] with the subject line "Account Deletion Request." We will process your request and permanently remove your data within 30 days.

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